HOTEL POLICY

 

CHECK IN

Check-in before 12pm is offered based on availability.  For assistance with making these arrangements, please contact the Front Office Manager, located at the Reception Desk. 

EXTRA BED 

For children above the age of 12, an extra bed fee of Rp. 150,000 will be charged. 

ID POLICY

To ensure the security and accuracy of reservations, we ask all guests to provide a valid government photo ID at check in. 

PAYMENT POLICY 

All guest hotel charges are due upon presentation of hotel bill. 

SAFETY & SECURITY POLICY

Grand Paragon hotel is not responsible for loss, damage or theft of cash, jewelry or other valuables left unattended in guest rooms. Safe deposit boxes are available for the safekeeping of these items. The hotel's liability regarding items in the safe deposit box is limited to the equivalent of the rate of a one night stay.